Get a temperature check across the industry. We evaluate the impact COVID-19 has had on the Business Travel Industry. Financial analysis of the travel industry and performance forecast. Drawing out the positives, the risks and the opportunities as we look forward to a time where we can thrive once more.

Explore how the role and remit of both the TMC and the travel function within a corporate client are having to respond and flex as a result of the pandemic and the challenges it has presented.

Everything from the size and shape of organisations to their new KPIs and success measures, to the skills and value propositions have needed to be re-imagined.

Two of the industry’s more innovative leaders show us how to pivot your offering and prove your value for the new world.

In these sessions, we will learn how to most effectively assess and revisit your procurement strategy to meet the changed trading environment due to COVID-19. From understanding the legal opportunities and implications across all traffic types when contracting with unknown volumes, restricted inventory and personnel resources, plus the need to reassure travellers that it’s safe to go back on the road, to exploring the need for a revised TMC model to manage these new fluctuating demands.

Our expert speakers will discuss what strategies could be adopted to support your contracting discussions with suppliers to get travellers flying, staying and physically travelling again whilst maximising compliance and cost saving.

This session will look to provide insight into the way corporates and suppliers must work hand in hand to present the latest info support travellers at every stage of the journey, from booking to return home.

Understand the essential partnership between a travel team and corporate security today and see the role a risk management organisation can play to ensure employees are kept safe.

The serviced apartment industry had been growing prior to the pandemic and is well placed to perform an important role in the recovery.

Apartment solutions may now be considered as a practical alternative to traditional hotel accommodation as traveller confidence becomes a prime driver in the return to business travel.

In this panel we hear from leaders of the key Serviced Apartment providers to understand how this sector is developing and responding to current challenges.

Ground transportation has been considered the poor relation of business travel management until now. Traveller needs, journey patterns, data availability and technological capabilities are changing the approach and positioning of this often-neglected sector of transport. With a focus on increased safety, find out how suppliers across the sector can improve your options and cost management to support the recovery of travel.

Chris Crowley is joined by industry giants to discuss the future of Meetings & Events in a COVID world and beyond.

John will provide insight into the challenges faced by TMCs at each stage of the pandemic’s evolution and how they are responding.

How will the next few years play out for the travel industry?