Day 2 - Wednesday 13 May

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09:45

Morning Meditation

brought to you by American Express

Energise, re-focus and set yourself up for the working day ahead with a short meditation practice from American Express. The session can be done at your desk or anywhere you are able to sit quietly.

Speaker

Geoff Rupp
Ascending Minds

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09:55

thrive Opening

with Scott Davies

Energise, re-focus and set yourself up for the working day ahead with a short meditation practice from American Express. The session can be done at your desk or anywhere you are able to sit quietly.

The session may be virtual, but it doesn’t mean you have to miss out on the goods. Click here to receive a complimentary yoga mat from American Express, while supplies last.

Redemption of the item is non-transferrable. One item per registered attendee.
Recipients must be an ITM Conference 2020 attendee, living within the United Kingdom to be eligible.

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10:00

Education Session: Pecha Kucha 1&2

It’s back!! Rated as one of the most popular sessions in 2019 – This high energy breakout session exposes delegates to the latest and greatest innovative ideas, concepts and products in our industry! Covering all sectors presentations will be in 6 minutes 40 seconds – prepare to learn about the best innovation in the market in a fun and fast way!

Speakers
Scott Davies
CEO
ITM

 

 

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10:15

Keynote

with Robert Isom 

American Airlines is arguably the largest airline in the world, and has been making impressive progress in recent years. We hear from their President, Robert Isom on the main threats and opportunities as a result of the pandemic. Learn from one of aviation’s giants on hot topics such as travel reassurance, expansion and sustainability strategies.

Speakers

Robert Isom
President
American Airlines Group and American Airlines

Martin Ferguson
Vice President of Communications and Public Affairs
Amex GBT

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10:50

Education Session - Pecha Kucha 3, 4 & 5

It’s back!! Rated as one of the most popular sessions in 2019 – This high energy breakout session exposes delegates to the latest and greatest innovative ideas, concepts and products in our industry! Covering all sectors presentations will be in 6 minutes 40 seconds – prepare to learn about the best innovation in the market in a fun and fast way!

Speaker

Scott Davies
CEO
ITM

 

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11:10

Break

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11:30

Stay Safe

with John Rogers

Hilton is one of the world’s most recognised brands. The hospitality industry has been dramatically impacted by the Coronavirus pandemic and in this session we hear from one of the industry’s key players. Find out what accommodation providers are doing to keep travellers safe, as we discuss social distancing, hygiene, timeframes for a recovery and more.

Speakers

John Rogers
Senior Vice President, Brands and Franchise Operations, EMEA
Hilton
Martin Ferguson
Vice President of Communications and Public Affairs
Amex GBT

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12:00

Education Session: Traveller Interrupted - Navigating the World of Disruption Management

Understanding the moving cogs within an organisation and supply chain is vital when dealing with travel disruption. The current crisis has certainly highlighted where there may still be gaps within our travel ecosystems. This discussion will look at the roles and responsibilities of stakeholders within a crisis situation and how to align your processes to manage disruption in the most effective way.

Speakers

Gemma King
Director of Corporate Travel, EMEA APAC
Omnicom Group

Matthew Judge
Group Managing Director
The Anvil Group (International) Limited

Patrick McDonagh
CEO
Clarity

Jo Lloyd
Nina & Pinta

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12:30

Lunch & Sponsor Showcase

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13:15

Winning Traveller Confidence

with Bob Somers

Understand what airlines are and should be doing to win traveller and buyer confidence. We explore how airlines, airports and authorities can work together to implement consistent measures that work. Together with an insightful approach to business recovery utilising your company’s culture as its true USP.

Speakers

Bob Somers
Senior Vice President – Global Sales
Delta Air Lines

Scott Davies
CEO
ITM

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13:45

Ground Zero

with iGo

iGo is a technology platform that delivers a mobility marketplace including automated services such as taxi and private hire vehicles. Some forms of ground transport are likely to be a prominent solution to future movement and social distancing. Those that invest and innovate during this current period are likely to not just survive but to thrive in the new “norm”. We hear from Safa Alkateb, CEO at Autocab on how they intend to drive sustainable business travel recovery.

 

Speakers

Safa Alkateb
CEO
Autocab

Richard Tams
Director & Founder
Tailwind Advisory

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14:00

Choices In A Changed World 

with Jeff Martin

Get a better understanding of how younger people are motivated in their behavioural and buying choices and how much the world has changed. Paint a picture of a near future world and how we should facilitate the ability for individuals and organisations to make responsible choices, pay it forward and thrive.

Speakers

Jeff Martin
Founder & CEO
Tribal Planet, Inc

Richard Tams
Director & Founder
Tailwind Advisory

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14:30

Break

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14:50

Keynote

with Bella Mackie

Discover the power of exercise for mental wellbeing and unlocking your potential. Hear from Sunday Times Best Book Seller, Bella Mackie on her honest account of her battle with anxiety and the steps she took to finding health and happiness.

Speakers

Bella Mackie
Journalist, Author & Motivational Speaker

Scott Davies
CEO
ITM

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15:30

Closing Plenary & ITM Achievement Awards

with Scott Davies & Karen Hutchings

Drawing the Conference to a close we recap on the highlights, crown the winner of our Pecha Kucha session and announce the winners of our annual ITM Achievement Awards.

Speakers

Scott Davies
CEO
ITM

Karen Hutchings
Global Travel, Meetings and Events Leader
EY

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16:00

End Of Day 2 Programme